Home Office answers Rehman's written question on Action Fraud

On 17th March 2020, Rehman submitted the following written question to the Home Office:

"To ask the Secretary of State for the Home Department, what recent steps she has taken to ensure Action Fraud deals with cases in (a) a timely and (b) an effective manner."

James Brokenshire, Minister of State at the Home Department, has provided the following response:

"We are clear that the law enforcement response to fraud must improve. As the National Lead Force for fraud, the City of London Police (CoLP) are responsible for the performance of the Action Fraud service.

This includes ensuring that reports are dealt with in a timely and effective manner. We are working closely with law enforcement to ensure the recommendations set out in Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) report, as well as the independent review led by Sir Craig Mackey into the standards, culture and management of Action Fraud, are implemented effectively in order to improve the response to fraud at the local, regional and national levels, including the support provided to victims of fraud."

All of Rehman's written questions submitted in this parliamentary session can be read here: https://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&max=20&questiontype=AllQuestions&house=commons%2Clords&member=3987